Support tickets on repeat
Where's my order, does it run small, how do I return this — the same twelve questions, answered by hand. It's the first hire growth forces on you.
E-commerceThe Time-Back Audit — $999 · now bookingGuaranteed
Your ticket queue scales with orders. Your payroll doesn't have to.
Every order adds minutes of support, copy, and review admin — so growth quietly hires against you.
The $999 Time-Back Audit finds the 5–10 hours a week each person loses to that per-order tax and prescribes the off-the-shelf AI tools that let volume grow without another support hire.
45 mincall, not 6-week engagement4 daysto first tool live1.5%of the hire it replaces
E-commerce Time-Back Report
Delivered · Rev. 001 · TBA-0999
Hours found
13.5hrs / wk
above the 5-hr floor
Support scaled
3×volume / same team
no VA army needed
New SKUs shipped
+40%weekly cadence
from copy speedup
Priced against
1.5%of a $65k+ hire
delivered in 1 week
Prescribed rollout · e-com stack
- AI support agent — repetitive tickets+3.5 hrs
- Catalog copy generator (brand-tuned)+2 hrs
- Review response assistant + escalation+1.5 hrs
- WISMO auto-responder wired to shipping+2 hrs
Author · M. TahboubPDF · yours to keep
The leak
Where every order silently adds a minute.
Typical drain
13.5 hrs / wk
Volume growth quietly forces support and copy hires — unless the per-order tax gets automated first.
Product descriptions
Every new SKU needs copy in your brand voice — then a shorter version for marketplaces and a punchier one for social. Unwritten SKUs don't sell.
Review management
Replying to reviews (and mining them for product issues) always loses to whatever's on fire. So it quietly doesn't happen.
Order status & WISMO emails
Shipping updates typed out by a human that a system should be sending automatically.
Promo & campaign copy
Every launch, sale, and email flow rewritten from the last one — a half-day tax on every promotion you run.
The leak, itemized
Where e-commerce brands lose the week.
The pattern we see over and over in e-commerce teams — hour by hour, task by task.
Per person / wk
13.5 hrs
| Category | Hours / week |
|---|---|
| Support tickets | 5 hrsper week |
| Product descriptions | 2.5 hrsper week |
| Review responses | 2 hrsper week |
| Order status updates | 2 hrsper week |
| Promo & email copy | 2 hrsper week |
| Typical weekly drain | 13.5 hrsper person · per week |
Typical week for a small e-commerce team at steady volume. At these numbers, the audit is the difference between scaling SKUs and hiring a VA army to keep up.
Off the prescription pad
Three examples of what we prescribe.
Categories only, here. Your report names the exact tools — with pricing, setup time, and the order to roll them out.
Tools per audit
3–7
Rx 01 Repetitive support tickets
AI support agent trained on your policies and catalog
The first two hours of every morning turn into twenty minutes of exceptions — so the third support hire doesn't need to happen.
Hours back +3.5 hrs / week
Rx 02 New product copy
Catalog description generator tuned to your brand voice
SKUs go live the day they photograph, in your voice — with marketplace and social variants auto-drafted alongside.
Hours back +2 hrs / week
Rx 03 Review replies
Review response assistant with escalation rules
Replies within the same day, with anything genuinely negative escalated so you don't lose a customer to a form email.
Hours back +1.5 hrs / week
Every prescription in your report is off-the-shelf, priced, and chosen for the team you actually have — including a short list of what not to buy.
How it works
From leak to capacity, in four steps.
One week from booking to your first hours back. No discovery phase, no retainer, no "AI transformation roadmap."
Booking → first hour
1 week
Step 01 Discovery
Deep-dive call
45 minutes on how your business actually runs. Who does what, what repeats, what you dread, and where the week disappears.
45 min single sitting
Step 02 Analysis
AI analysis
We map every repeatable task in your operation against the current AI tool landscape — the same stack we run our own companies on.
Human-verified not LLM alone
Step 03 Prescription
Your prescription
A written report: the exact tools to install, what each costs, the order to roll them out — and what not to waste money on.
PDF yours to keep
Step 04 Rollout
4-day quick start
A 30-minute review call plus a first-week plan, so your top prescription is live and creating capacity within 4 days.
Live in week 1 measurable
The offer
Everything in the $999 Audit.
One flat price. Every piece has a job.
Total stack value
$2,250
ItemizedInvoice TBA-0999 · Time-Back Audit
L1
45-minute Time-Back Audit call
A structured teardown of your operation — who does what, what repeats, and what each leaked hour is costing you. Run by a founder who operates 6 SaaS companies on AI daily.
Value$500
L2
Custom tool prescription
3–7 off-the-shelf tools matched to your exact bottlenecks — each with cost, setup time, and hours saved. AI-assisted research, human-verified.
Value$750
L3
Your capacity ROI model
Hours reclaimed → clients you can now serve → revenue at your average ticket. The audit priced against your top line, not your calendar.
Value$250
L4
4-day quick-start plan
One 5–10 minute action per day. Most of the benefit captured inside week one — not filed under someday.
Value$300
L5
30-minute review call
We walk the report together so every prescription is clear before you spend a single extra dollar.
Value$250
L6
30-day email support
A direct line for implementation questions for a full month after delivery.
Value$200
Total value$2,250
Your price$999USD · one-time
The guarantee
Find 5 hours or pay nothing.
The risk sits on our side of the table.
Certificate
G-001
If we can't find at least 5 hours per week of recoverable time in your business, you pay nothing — full refund, and you keep the report.
No fine print, no store credit, no "reasonable effort" clause. If the audit doesn't pay for itself on paper before you've implemented a single tool, it's free.
- 5 hrs/week per person — the measurable floor
- Full refund if we miss it, no argument
- You keep the written prescription either way
What a typical result looks like
The before-and-after we aim for.
Composites
Not clients
Illustrative composites of typical audit outcomes in this industry — not client testimonials.
Support went from the first two hours of every morning to twenty minutes of exceptions.Owner, DTC apparel brandillustrative
New SKUs used to sit unlisted for a week because nobody had time to write them up.Founder, home-goods storeillustrative
From the founder
Prescribed by someone who takes it themselves.
Built six B2B SaaS companies. Runs them on AI daily.
Author
M. Tahboub
Your prescription is written by someone who takes it themselves.
I'm not a consultant who discovered ChatGPT last quarter. I've built six B2B SaaS companies — LeadCart, ZenVerifier, ColdRelay, NuMail, InboxSlash, OutboundPass — and AI does real work in all of them, every day: support drafts, outbound, reporting, QA.
That's the job I do for you in the audit. I look at how your business actually runs, find the hours leaking out through proposals, follow-ups, and reporting, and tell you exactly which off-the-shelf tools to install, in what order — and what to skip.
The tools already exist. You don't need a data scientist. You need a doctor who's seen your symptoms before and writes the prescription. If I can't find you five hours a week, you don't pay.
— Mohamed TahboubFAQ
Questions, answered straight.
Questions
10
Q.01We sell on Shopify plus two marketplaces. Does that complicate things?+
It's normal, and the audit accounts for it. The tools we prescribe from connect to the major platforms, and your report is written against your actual stack — not a generic one.
Q.02What exactly do I get for $999?+
A 45-minute deep-dive call, an AI-assisted analysis of your workflows, a written prescription report (the exact tools, their costs, and the rollout order), a capacity ROI model in your numbers, a 30-minute review call, and a 4-day quick-start plan. If we find under 5 hours a week of recoverable time, you get a full refund and keep the report.
Q.03Do you build custom AI or sell software?+
Neither. Think of it like a doctor writing prescriptions — the medicine already exists, and our job is knowing which one fits your symptoms. We prescribe off-the-shelf tools, we don't take affiliate commissions, and we have no software of our own to push.
Q.04You sell capacity — so why is the guarantee in hours?+
Because hours are the thing we can prove on paper before you spend another dollar. Capacity and revenue depend on what you do with the hours; the 5-hour floor is the measurable proxy that makes the promise safe to guarantee — and safe for you to hold us to.
Q.05What if you can't find 5 hours a week?+
Then the audit is free. Full refund, and you keep the report. It hasn't happened yet — most small businesses are leaking well past 10 hours per person — but the risk is ours, not yours.
Q.06We already use ChatGPT. Is this still worth it?+
Almost every client already uses ChatGPT — as a chat window. The hours aren't in better prompting; they're in wiring AI into your actual workflows: proposals, reporting, follow-up, intake. That's what the prescription covers, and it's usually 90% tools you've never evaluated.
Q.07Do I need technical people on my team?+
No. Every prescription is chosen for the team you actually have. If a tool needs an engineer to babysit it, it doesn't make the report.
Q.08How is this different from hiring an AI consultant?+
Consultants bill hours to explore. We sell a fixed outcome at a fixed price with a guarantee: 5+ recoverable hours a week per person identified, or you pay nothing. The whole engagement is under two weeks, not two quarters — and it costs about 1.5% of the junior hire it replaces.
Q.09How fast do I actually see time back?+
The quick-start plan is designed to get your first prescription live within 4 days of the review call. Most clients feel the first recovered hours in week one.
Q.10What happens after the audit?+
Whatever you want. Most clients implement the report themselves — it's written so you can. If you'd rather hand it off, we offer done-for-you implementation and a capped ongoing concierge; you'll get those details after your review call, and your $999 is credited in full toward implementation within 30 days.
Book the audit
Make the hire you already have.
45 minutes. One prescription. 5–10 hours a week, per person — or you pay nothing.
Backed by the guaranteefind 5 hrs/week or it's freeyou keep the report